Frequently Asked Questions
Everything you need to know about your Glade gear.
How do I choose the right lens for current weather conditions?
We offer a variety of lenses with different Visible Light Transmission (VLT) ratings. Low VLT lenses are best for bright, sunny days, while high VLT lenses are designed for low-light or snowy conditions. For maximum versatility, consider our photochromic lenses which adapt automatically to changing light.
What is your return policy for goggles and helmets?
We offer a 30-day 'No Questions Asked' return policy. If you are not completely satisfied with your gear, you can return it for a full refund or exchange, provided the items are in new condition with original packaging.
Do Glade goggles fit over prescription glasses?
Many of our goggle models are designed with 'Over the Glass' (OTG) compatibility, featuring extra depth and side cutouts to accommodate most prescription frames comfortably without pressure points.
How should I clean and store my goggles?
Always use the included microfiber pouch to clean the outer lens. Avoid wiping the inner lens when wet to protect the anti-fog coating. Store your goggles in a cool, dry place away from direct sunlight when not in use.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear before a specific trip or weekend on the slopes.
Do your products come with a warranty?
Yes, all Glade products are backed by a limited lifetime warranty against manufacturing defects. If your gear fails due to a production flaw, we will repair or replace it at no cost to you.