Returns & Exchanges
At Glade Optics, we want you to see the mountain with total clarity; if your gear isn't a perfect fit, we offer a 30-day window for easy returns and exchanges. All items must be in original, unused condition with packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a pre-paid shipping label will be generated for you to download and print directly from your browser.
- 3.Pack Your Gear
Securely place your goggles or accessories in their original protective cases and shipping box to prevent damage during transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.